Jill
Have you got any topics "bookmarked"? Have you asked to be notified of replies to any topics at all?
Only the message you describe is identical to one I get when I have notifcations set
Check your controls and see.
If your email is a hotmail account then all correspondence from ST is marked as "Unknown" - think it is something to do with the servers (not teckky enough to know details

) that stops hotmail allowing you add ST as a known sender.